Frequently Asked Questions
Everything you need to know about shopping for golf equipment and apparel at GOLF Partner.
How do I know if a golf club is the right fit for my swing?
We provide detailed specifications for every club, including loft, lie angle, and shaft flex. We recommend checking our online fitting guide or contacting our pro-staff for a personalized recommendation based on your handicap and swing speed.
What is your return policy on used golf clubs?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return used clubs for a full refund or exchange, provided they are in the same condition as when they were purchased.
How long does shipping take for custom-built sets?
Standard orders typically ship within 2-3 business days. For custom club builds or shaft replacements, please allow 7-10 business days for our technicians to assemble your equipment to your exact specifications.
Are the brand-name products on your site authentic?
Absolutely. GOLF Partner is an authorized retailer for all major brands including Titleist, TaylorMade, Callaway, and PING. Every product comes with a manufacturer's warranty and a certificate of authenticity where applicable.
Do you offer international shipping for heavy items like golf bags and carts?
Yes, we ship worldwide. Shipping costs are calculated at checkout based on the weight of the items and your destination. Please note that oversized items like electric golf caddies may incur additional freight charges.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm or Klarna, allowing you to pay for your new gear over time.